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Designing Learning Processes

TRAINING PACKAGES

Review our Games and Processes in the the narrative below for more information. For a brief review access the accompanying table at the end of this section. Feel free to phone us to discuss the content of these exercises and how they can be used to achieve your objectives.

To purchase our products click here or go to www.learningstrategies.ltd.uk

'TEAMSWORK' - is an innovative team exercise, of at least three hours duration, including post exercise facilitation. The Game is an extremely powerful process for understanding how people operate within and between teams. This exercise is competitive and requires two teams to develop a strategy for amassing as many points as possible. If each team develops a 'what if' analysis of how the other team operates and makes decisions, the exercise will bring out all the dynamics of teams competing to win points. The nature of the exercise is highly interactive and its design is based upon successful consultancy and training interventions operating across functional and geographic boundaries. This exercise is specifically based upon actual training interventions in leading companies in the USA and the UK. It will bring out all the learning points that will enable teams to work more effectively. From this one exercise alone the teams will be able to develop a constructive action plan for how they can work more effectively with other teams. A unique and challenging exercise, with excellent facilitator notes, 12 participant Workbooks taking all the pain out of preparation and running of the event. £350 plus VAT, (Total £411.25p)

'MASTERING CHAOS -Become a silo buster!' - Most of us work in matrix organisations and we need to be able to work effectively across business silos, especially resolving cross functional process problems. MASTERING CHAOS is a game that has been designed to demonstrate the importance of working across boundaries and developing the skills to do so. Of three hours duration, this exercise and facilitated sessions are forceful reminders of working on complex projects with key responsibilities up, down, and across, the organisation. Working on the Matrix and 'Managing Chaos' enables people to test their understanding of complex team problem solving and introduces the participants to the core principles of Matrix Management and managing with ambiguity. This is a powerful and dynamic learning tool, designed to please the busy Trainer or Facilitator with a Trainers Manual and 12 participant workbooks to make her or his job easier. These carefully designed exercises and Manual put the Trainer in charge of running events and managing the learning process. £350 plus VAT - (Total £411.25)

'DESIGN & DELIVER' - is a competitive exercise for several teams. Focused upon developing accurate communication flow between teams to achieve specific outcomes - the ability to deliver to specifications is a challenging process for teams who have to work across the supply chain and between functional areas. This exercise was originally designed for sales staff interacting with operational people responsible for delivering to rigid specifications. This exercise allows people to explore their most favoured channels and methods of communication to question and develop more effective communication strategies. Wherever there is a conflict of communication, 'Design and Deliver' is the exercise to support an action plan to get two distinct groups working across boundaries and developing new ways of communicating. The exercise provides over 150 minutes of team working and facilitated discussion, together with action planning. £350 plus VAT - (Total £411.25)

'SHAPING THE VISION - LIVING THE VALUES' - is a highly interactive toolkit for the Trainer or Facilitator confronting the difficult task of shaping and creating the Vision for the organisation. This set of exercises can be used in a corporate setting working through 'Vulnerability Analysis' on the Strategic Vision for an organisation. From this exercise specific work can be undertaken in workshop format on forming core Values for the business, shaping a performance driven Culture, exploring the myriad of Behaviours which will underpin and illustrate the core Values and Vision and direction for the organisation. This process is equally applicable for a smaller division or business unit, manufacturing facility, sales or service centre, branch or regional office etc to map out their local Vision, Values, Culture and Behaviours as well as operational objectives. Everything has been well structured and incorporated within this comprehensive set of exercises. There is sufficient input to supply over ten hours of highly intense activity for the most senior of staff. Alternatively, the same material can be used at a local level, dealing with operational or shorter term strategic objectives. This package is accompanied by 12 Participants' Workbooks. £420 plus VAT, (Total £493.50)

'STRATEGY' - is an extremely powerful process that drives sales strategy. By analysing current markets, customers, products and services the 'STRATEGY' process helps management groups and sales and marketing executives assess the value and contribution of their current services and customers. This 'process' also enables participants to assess the potential for business development, penetration and growth in existing and new markets. Based upon a more user friendly, simpler methodology of the 'Boston Grid', participants are able to assess and analyse their current and potential customers and services as 'Loss Leaders', 'Bright Ideas', 'High Flyers' and 'Falling Stars'. They can identify precisely where they understand their products and customers are on the 'STRATEGY MATRIX'. By assessing the location on the MATRIX it is then possible to discuss and agree how best to revitalise the existing and potential services and products the organisation can provide, and develop innovative strategies to potentially target specific customers, markets or to design new services for an existing market. As well as being a valuable sales strategy tool, the output from the process can also be a rich input for product development, customer or account management and research and development strategies. STRATEGY provides all participants with the 'diagnostics' to assess current and potential markets as well as appraise existing services and design new services for new or existing markets. The Trainers Guide provides all the information required to run events over at least four hours together with 12 participant Workbooks, 12 Laminated Strategy Questionnaires and A1 size Strategy Matrix to fit a standard flipchart. These sessions can be run at a strategic level for senior managers or at a more tactical level for assessing operational strategy in a set location or function. £420 plus VAT, (Total £493.50)

'PLAY TO WIN' - a powerful process for assessing the wall of resistance found in both 'change management' and 'sales scenarios'. Based upon the proposition that selling ideas or services is a generic process that when working with people requires understanding objection handling at its highest level. It does not matter if we are selling tangible products or services or selling the need to change the way we work and operate as a business, the skill of influencing and persuading is best practised when we fully understand the dynamics behind the personality of the person we are trying to influence. From our extensive work in the field of Influencing we have designed a process to help the change maker, persuader, influencer or sales person to read their prospect or target, assess the key HOT and COLD buttons that drive that persons behaviour, and then use this information to reformat the message to deal with any potential resistance before presenting their case to best effect. In this process, we investigate the four predominant personality types, the, Regulator, Visionary, Facilitator and Analyst and the likely mind programmes they run when displaying resistance to proposals or ideas. 12 re-usable laminated Questionnaires and A1 size 'Play to Win' Grid, 12 participant workbooks are provided to assess the dominant personality types. 'Play to Win' comes with a comprehensive Trainers Guide to ensure at least 4 hours of exercises from this process. A powerful tool for even the most advanced sales and change management teams. £420 plus VAT, (Total £493.50) £420 plus VAT, (Total £493.50)

IN DEVELOPMENT

'INTEGRATION' - A process designed to bring several business cultures together, sharing a common culture, vision for the future, goals and behaviours. Most suitable for post merger or post acquisition integration and a very powerful process for bringing about change in operational units, regional satellite offices and those on the periphery of the new entity. Materials include Trainers Guide, Change Matrix, Questionnaires and Workbooks.

'RESILIENCE' - A process essential for any organisation undertaking major changes in its culture and how the business operates. This process helps to assess the core attributes that differentiate the successful change maker from their 'burned out', overstressed counterpart. Using practical elements of 'Emotional Intelligence' this process enables participants to review their current resiliency quotient along key dimensions and examines strategies for improving personal effectiveness in 'high stress' change initiatives.

'CONFLICT RESOLUTION' - Conflict is endemic within all organisations and most conflict strategies are aimed at conflict containment and suppression rather than discovery, expression and working on developing a new way of transacting business. Conflict exists between people, not structures or organisations and, therefore, the strategies for resolution focus completely on resolving individual differences. Materials include Trainers Guide, Conflict Analysis, Questionnaires and Workbooks.

'LEADERSHIP CHALLENGE' - without Leadership there is no change. This process enables participants to assess the relative strength of their business unit in terms of Leadership potential. Distinctions are drawn between the Management vs Leadership balance. Materials include Trainers Guide, Conflict Analysis, Questionnaires and Workbooks.

Facilitated Events: Conferences to Workshops

We can also provide indepth consultancy working with your own people to help facilitate an event tailored to your specific needs. Over the years we have probably developed more 'in-house' exercises and interventions, workshops and conference events than most in our field. We can work with you on design to suit your specific purpose whether you have a huge conference of 500 to organise, or facilitate a smaller event for 6-10 people launching or revitalising change or marketing initiatives.

Games or Processes Purpose Benefits Content
'TEAMSWORK' Understand how people work in competitive situations

Observe and learn how people operate in teams solving complex problems

Focus upon the key issues that both separate and bring teams together in competitive situations

Revitalise the energy and morale of well established teams

Develop positive behaviours in newly formed groups

Exercise promotes self analysis

Team can self critically assess how to overcome their limitations and how to become more effective

Comprehensive Trainers manual

12 Workbooks for Delegates

Exercise requiring two teams competing for scarce resources

At least three hours of stimulating exercises

'MASTERING CHAOS' - silo busting and matrix management Powerful exercise to analyse how two teams work on a complex problem

Ideal for learning how to project manage with real teams

Examine complex team problem solving and how the team reaches a joint solution

Valuable learning points for those working, or about to work, in a matrix structure
Critical experience for those working in teams across functional silos

Learning the skills and techniques of team cooperation

Dynamic learning for those working with ambiguity across boundaries

Trainers Guide

12 Participant Workbooks

3 Hours exercise and review

Matrix Exercise for construction

'SHAPING the VISION, LIVING the VALUES - a management process Toolkit for creating, Vision, Values and the building blocks of Culture

Working strategically on a Vision for the whole business or tactically for a local team to build a strong Vision and Culture

Analyses the component parts of a business Culture

Clarifies the key issues for shaping a business culture

Highly interactive process for strategic or tactical teams

Identify core values that drive specific behaviours

Trainers Guide

Questionnaires

12 Participant Workbooks

Two sets of the exercises for two teams including Values & Behaviours Cards

Enough material for a full day

'PLAY TO WIN' A core process for Sales or Change Management

Identifying the 'wall' of resistance - those people we need to influence

Address objections to proposals

Develop strategies for persuading change management or sales targets

Identify the objections of others to strategies in a sale or change management context

Address the four personality types, Regulator, Visionary, Analyst and Facilitator

Develop strategies to influence targets views and opinions

Trainers Guide

Questionnaires

A1 Flip Chart Personality Grid

12 Particpants Workbooks

Training material for at least 3 hours training

'STRATEGY' A process for developing corporate or local strategy for a team of managers

Analyses existing markets, customers, products and service

Assess strategies for creating new products or service with existing or new customers

Simplifies the Boston Grid approach to strategy formulation

Work strategically or tactically in global or local markets

Identify strengths and limitations in product portfolio

Assess potential of the organisation to satisfy customers

Foundations for competitor strategy formulated

Powerful process for reviewing corporate performance
Trainers Guide

15 participants Workbooks

Questionnaires

A1 Flipchart Strategy Grid

Customer & Service Cards

At least 3 hours of indepth material
'DESIGN & DELIVER' Learn how to create a team communication strategy

Develop methods to communicate specifications for delivery

Analyse the implications of ineffective communication

Appraise the accuracy of the message and the importance of feedback

Assess the key objectives of effective intra and inter communication between teams

Learn to formulate and deliver precise communications to other teams

Seek feedback on communication effectiveness

Instruct others to complete a task with 100% reliability

Trainers Manual

Two construction sets

12 Particpant Workbooks

2 hours Training material

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